Comprehensive training program for security officers working in South African healthcare facilities. 6 modules covering all essential aspects of healthcare security.
6
Modules
50
Questions
90%
Pass Mark
R 650
Enrollment
Course Modules
Module 1
45 min
Introduction to Healthcare Facility
Topics Covered
•Hospital departments overview
•Security role in patient safety
•Staff safety responsibilities
•Asset protection duties
•Working with nursing staff
•Coordination with pharmacy
•Mental health team collaboration
•IT and technical services liaison
•Transport and quality assurance
Learning Outcomes
Understand the healthcare facility structure
Identify key departments and their security needs
Communicate effectively with multi-disciplinary teams
Module 2
60 min
Legal Framework and Responsibility
Topics Covered
•National Health Act (South Africa)
•Facility regulations and policies
•Patient rights under law
•Confidentiality requirements
•Professional ethics
•Incident reporting procedures
•Evidence preservation protocols
•Documentation standards
Learning Outcomes
Understand legal obligations as security personnel
Handle confidential information appropriately
Document and report incidents correctly
Module 3
50 min
Access Control and Visitor Management
Topics Covered
•Identification and verification systems
•Visitor nametag management
•Staff credential verification
•Restricted area access control
•After-hours access protocols
•Contractor and vendor access
•Entry/exit logging
•Access denial procedures
Learning Outcomes
Implement effective access control measures
Manage visitors professionally and securely
Handle after-hours access appropriately
Module 4
75 min
Protecting Special Patients
Topics Covered
•Infant safeguarding protocols
•Maternity/paediatric access control
•Anti-abduction precautions
•ID band verification checks
•Escort rules for infants
•Alarm escalation workflows
•Mental Health Care Users (MHCUs)
•De-escalation support techniques
•Safe restraint assistance (clinical direction only)